- Person-centred approach
- Integrative methods
- LGBT inclusive practice
About Lucy
Lucy Palmer is a BACP counsellor based in Scotland with three years' experience. She works with adults on stress, anxiety, depression, identity and relationship concerns, and supports people dealing with grief, addictions and self-esteem struggles. She is LGBT inclusive and uses a person-centred approach.
Lucy aims for straightforward conversations that help people understand what they are feeling and why. Sessions focus on listening and reflection. She keeps the therapeutic relationship central and avoids judgement.
Her background includes a Higher National Diploma in Counselling, experience as a listening service volunteer, and work as an online peer supporter. Those roles helped her learn how to sit with difficult feelings and respond in a steady way.
Lucy describes herself as an integrative counsellor. She draws on Humanistic, cognitive-behavioural (CBT), psychodynamic and pluralistic ideas when these fit the person’s needs. In practice that means she may use different ways of talking depending on the issue and the person.
Practical matters are discussed early on. She offers live sessions by video call, telephone and messaging and runs live sessions on Tuesdays. Clients are invited to choose what feels most workable and to notice which approach helps them make sense of guilt, shame or other strong feelings.
How her approaches work in online sessions
Client-Centred Therapy focuses on the relationship and on listening. The counsellor follows the person’s lead, offering reflection and gentle enquiry so people can better understand feelings like guilt or shame. This approach suits issues of identity, low self-esteem and relationship stress.Lucy also mentions drawing on cognitive-behavioural ideas to look at how thoughts and behaviours keep difficult feelings going, and on psychodynamic perspectives to think about early patterns such as attachment or abandonment worries. These are used as tools to help clarify patterns rather than fixed prescriptions.
Choosing the right approach is part of the work. She will discuss the options with each person and together they decide what to try first, adjusting as understanding grows. That collaborative process helps match sessions to the person’s needs, goals and preferences.
Practical benefits of online sessions include fitting therapy around work or family life and reducing travel time. The biography lists video call, telephone and messaging as live options; confirm the exact session formats when booking. Online work can allow shorter check-ins or sessions that suit a quieter time of day, helping therapy fit into everyday routines.
Areas of expertise
Primary focus
Also works with
Additional focus areas
Therapeutic approaches
Experience
3+ years
Listed in
United Kingdom
Languages
English
Frequently asked questions
What kinds of concerns does she work with?
She works with stress, anxiety, depression, relationship and identity issues, along with grief, addictions, self-esteem and related concerns like body image and commitment issues.
How would she approach guilt or shame?
She uses a person-centred style that focuses on listening and reflection, and may draw on CBT or psychodynamic ideas to help someone understand the feelings behind the guilt or shame.
What experience does she bring?
She has three years of counselling experience plus work as a listening service volunteer and online peer supporter, and holds a Higher National Diploma in Counselling.
What professional credential does she hold and where is she based?
She is registered with the BACP and practises in the United Kingdom, based in Scotland.
Which languages does she use in sessions?
Sessions are offered in English.
Can international clients work with her?
She is not currently accepting international clients.
How are sessions arranged and what do they cost?
Cost varies with location and sessions use a subscription that can be cancelled at any time; specific fees are provided during the booking process.
How do I begin working with her?
Choose the See online therapy options button, complete a short matching questionnaire, and schedule your first session through the site.
Online talk therapy is not emergency care. If you are in danger or thinking about harming yourself, use the crisis numbers.