Carmen Matthews , BACP

Carmen Matthews is a BACP counsellor practising in the United Kingdom with three years of professional experience. She works with people dealing with stress, anxiety, relationship problems, family conflict, trauma and abuse, grief, low self-esteem, depression, career concerns and life changes. Carmen also focuses on matters such as abandonment, attachment issues, communication problems, and forgiveness.

She approaches sessions from a client-centred standpoint, meeting each person where they are and building from their strengths. Carmen believes clients are the experts in their own stories, and she uses that perspective to guide conversations and practical steps. Sessions tend to be ordinary conversations that look closely at what feels stuck and what might shift.

Carmen draws on cognitive behavioural ideas to identify unhelpful thinking and try small experiments that can change day-to-day reactions. She also uses psychodynamic thinking to notice patterns that come from past relationships. Solution-focused elements help keep sessions goal-oriented and practical when that suits the client.

In a session she will listen, reflect, and offer ways to test new approaches between meetings. Carmen works in plain language and aims to make things understandable rather than full of jargon. People often come for help after painful events, repeated patterns, or hard choices about families and work.

If someone wants to begin, she asks them to complete a short matching questionnaire and then schedule a first session. The subscription model used for sessions can be cancelled at any time, and costs vary with location.

How Carmen uses different approaches in online work