- Stress and anxiety
- Relationship issues
- Trauma and grief
About Toya
Toya Carroll is a Licensed Professional Counselor (LPC) and a Licensed Clinical Professional Counselor (LCPC) with 15 years of experience based in Illinois. She works with people dealing with stress, anxiety, relationship problems, trauma and abuse, grief, and depression. She also addresses caregiver stress, communication difficulties, divorce and separation, money concerns, mood and panic disorders, post-traumatic stress, social anxiety, workplace issues, and feelings of guilt and shame.
Toya uses straightforward conversation to help people name what they are carrying. Sessions focus on what feels most urgent, whether that is managing anxious moments, talking through a painful relationship, or processing loss. She draws on approaches that include Client-Centered Therapy and Cognitive Behavioral Therapy to guide practical steps and reflections.
Her style includes Emotionally-Focused Therapy and Motivational Interviewing techniques when exploring how emotions and choices connect. Solution-Focused Therapy is used to help identify small changes that make daily life more manageable. She combines these methods to match what each person needs in the moment.
Toya aims to create a setting where clients can speak candidly about guilt or shame without judgment. Conversations often move between present worries and past events that still feel raw. She helps people notice patterns in thoughts and behavior and try different ways of responding.
People can expect short, clear goals early in work together and regular check-ins about what is helping. The focus is on practical steps and clearer thinking rather than labels or lengthy theory.
How her approaches translate to online work
Client-Centered Therapy places the client's concerns at the center of sessions. It focuses on listening, reflecting back what is said, and helping people find their own answers. This approach suits issues like relationship strain, guilt, and grief where being heard and understood matters.Cognitive Behavioral Therapy (CBT) breaks down upsetting thoughts and the behaviors that follow. It teaches simple tools to test unhelpful thoughts and try new actions. CBT is often used for anxiety, panic attacks, mood concerns, and workplace stress because it emphasizes practical skills.
Emotionally-Focused Therapy (EFT) looks at how emotions shape interactions and internal experience. It helps people identify core feelings and work on shifting patterns that keep painful emotions active. EFT can be helpful for relationship concerns and deep emotional responses tied to trauma or loss.
Finding the right mix of approaches is part of the work. The therapist will discuss goals, preferences, and how various methods might help. That collaborative process guides which techniques are emphasized over time.
The original biography does not list specific session formats, so confirm current options before booking. Online sessions can make it easier to fit therapy into a busy week, allow shorter check-ins when needed, and remove the need to travel. Licensed professionals can adapt the methods above for remote conversations, focusing on clear goals, emotion work, and practical tools that fit into everyday life.
Areas of expertise
Primary focus
Additional focus areas
Therapeutic approaches
Experience
15+ years
Listed in
Illinois, California, Missouri
Languages
English
Frequently asked questions
What kinds of guilt or shame does she address?
She works with feelings of guilt and shame tied to relationships, family, faith, work, and past events. The profile lists guilt and shame among her additional focus areas.
How does she approach a session about shame?
She uses conversational, client-centered work alongside techniques from CBT and Emotionally-Focused Therapy to name feelings and try different responses. The aim is practical steps and clearer thinking rather than labels.
How much experience does she have with these concerns?
She has 15 years of professional experience working with stress, anxiety, trauma, grief, depression, and related issues.
What are her credentials and where is she based?
She holds LPC and LCPC credentials and practices in Illinois as stated in the profile.
Does she work in other languages or with international clients?
Sessions are offered in English. The profile notes that international clients are not currently accepted.
Which session formats are offered?
The biography does not specify session formats. Confirm current session options before booking to know whether sessions are by video, phone, or in person.
How does payment work and what does it cost?
Cost varies with location and sessions use a subscription model that can be canceled at any time, according to the profile.
What do I do to begin working together?
Select the See online therapy options button, complete the short matching questionnaire, and schedule a first session as described in the getting started instructions.
Online talk therapy is not emergency care. If you are in danger or thinking about harming yourself, use the crisis numbers.